---
title: Motor Troubleshooting Guide for Various Machines
description: If your machine's motor is not starting, follow the specific steps below based on your machine model to identify and resolve the issue. If these steps don't work, please reach out to Tech Support for further assistance.
---

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# Motor Troubleshooting Guide for Various Machines

## If your machine's motor is not starting, follow the specific steps below based on your machine model to identify and resolve the issue. If these steps don't work, please reach out to Tech Support for further assistance.

### **Motor Issues for the 106 Model:**

1. Ensure the machine is **receiving power**.
2. Check the **spring** on the **vertical handle** to ensure it's engaging properly.
3. Inspect the **belt** inside the **right side panel** to verify its integrity.

### **Motor Issues for the Arcadia Model:**

1. Confirm that your machine is **receiving power**.

### **Motor Issues for the Ninja Model:**

1. Check for any **damage** around the **hinges of your shield** that might indicate the need for replacement.
2. Use a **4mm Allen wrench** to **tighten the hinges** of your shield.
3. Remove the **red back cover** and verify that the **electrical connections** are properly inserted into the hinge on the **left side**. Remove both wires individually and reinsert them to ensure they are secure.

### **Motor Issues for the Falcon Model:**

1. Confirm that your machine is **receiving power**.
2. Remove the **red cover** to verify that the **belt** is intact.

### **Motor Issues for the 303 Model:**

1. Ensure the machine is **getting power**.
2. Remove the **top cover** and verify that the **belt** is intact.

### **Motor Issues for the Versa Model:**

1. Please **contact Tech Support** for assistance: [techsupport@keyline-usa.com](mailto:techsupport@keyline-usa.com)

### **Motor Issues for the Gymkana Model:**

1. Verify that you are **plugged directly into an outlet**.
2. Double-check your **software version** to ensure it is up to date.
3. Remove the **front black cutter shaft cover** and verify that the **belt** is intact.

### **Motor Issues for the Punto Model:**

1. Ensure the machine is **getting power**.
2. Remove the **top cover** and verify that the **belt** is intact.

### **Motor Issues for the Easy Quattro Model:**

1. Ensure the machine is **getting power**.
2. Verify that the **belt** is intact.

### **Motor Issues for the Messenger Model:**

1. Verify that the **firmware** on your machine is **up to date**.

### **Motor Issues for the Ninja Total Model:**

1. Check for any **damage** around the **hinges of your shield** that might require replacement.
2. Use a **4mm Allen wrench** to **tighten the hinges** of your shield.
3. Remove the **red back cover** and verify that the **electrical connections** are properly inserted into the hinge on the side of the malfunctioning motor. Remove wires individually and reseat them to ensure they are secure.

### **Motor Issues for the Pro Source Model:**

1. Ensure you are **plugged directly into an outlet**.
2. Double-check your **software version** to see if it is up to date.
3. Remove the **front black cutter shaft cover** and verify that the **belt** is intact.

### **Motor Issues for the Ninja Laser Model:**

1. Check for any **damage** around the **hinges of your shield** that might indicate the need for replacement.
2. Use a **4mm Allen wrench** to **tighten the hinges** of your shield.
3. Remove the **red back cover** and verify that the **electrical connections** are properly inserted into the hinge on the side of the malfunctioning motor. Remove wires individually and reseat them to ensure they are secure.

### **Motor Issues for the BD Laser Model:**

1. Remove the **top black cover** and verify that the **belt** is intact and turns smoothly.
2. If the belt does not turn smoothly, check that the **cutter set screw** is not blocking the **cutting shaft** from turning.

### **Motor Issues for the 994 Laser Model:**

1. Remove the **top black cover** and verify that the **belt** is intact and turns smoothly.
2. If the belt does not turn smoothly, check that the **cutter set screw** is not blocking the **cutting shaft** from turning.

### **Contact Tech Support**

If the issue persists after following these troubleshooting steps, please **email Tech Support** at [techsupport@keyline-usa.com](mailto:techsupport@keyline-usa.com) for further assistance.

By following these steps, you should be able to resolve motor issues on your machine. If you need additional help, don't hesitate to reach out to Tech Support for personalized guidance.

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