Key Doesn't Fit in the Jaw?

If your key isn't fitting properly in the jaw, check the code series, jaw, adapter, or tip stop installation. Some keys require blade removal from the shoulder for proper alignment.

Troubleshooting by Machine Model

For all machines listed below, ensure the correct components are installed before attempting to cut the key.

Gymkana

Check: Code series, jaw, adapter, tip stop.
Solution: Some keys require blade removal from the shoulder before inserting into the jaw.

Messenger

Check: Code series, jaw, adapter, tip stop.
Solution: Ensure all parts are correctly installed before inserting the key.

Ninja Total

Check: Code series, jaw, adapter, tip stop.
Solution: Remove the blade from the shoulder if the key doesn’t fit.

Pro Source

Check: Code series, jaw, adapter, tip stop.
Solution: Some key types may require blade modifications before insertion.

Ninja Laser

Check: Code series, jaw, adapter, tip stop.
Solution: Confirm the correct jaw and adapter are used for the key profile.

BD Laser

Check: Code series, jaw, adapter, tip stop.
Solution: If the key doesn’t fit, check if the shoulder needs trimming.

994 Laser

Check: Code series, jaw, adapter, tip stop.
Solution: Ensure the jaw and tip stop match the key’s specifications.

For further assistance, contact techsupport@keyline-usa.com.