---
title: "Fix \"Electric Tracer in an Unsafe Status\" Error"
description: If you're encountering the "Electric Tracer in an Unsafe Status" error on your Keyline machine, follow these specific troubleshooting steps based on your machine model:
---

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# Fix "Electric Tracer in an Unsafe Status" Error

## If you're encountering the "Electric Tracer in an Unsafe Status" error on your Keyline machine, follow these specific troubleshooting steps based on your machine model:

### **Gymkana**

1. **Check Tracer Type**: Ensure the **T08 tracer** is properly installed in the **tracer shaft**.
2. **Tracer Setup Check**: If performing a **tracer setup**, confirm the **T00 tracer** is installed in the **cutting shaft**.

### **Ninja Total**

**Cause**: This error is often caused by **metal chips** from cutting keys accumulating in the **carriage** and causing a short.  
**Solution**:

1. **Remove Carriage Cover**: Take off the **front black carriage cover**.
2. **Clean the Carriage**: Use a **vacuum** to remove any **metal chips** or debris.
3. **Persistent Issue**: If the error remains, contact **Keyline Tech Support** for repair: [techsupport@keyline-usa.com](mailto:techsupport@keyline-usa.com).

### **Pro Source**

1. **Check Tracer Type**: Ensure the **T08 tracer** is correctly installed in the **tracer shaft**.
2. **Tracer Setup Check**: If performing a **tracer setup**, confirm the **T00 tracer** is in the **cutting shaft**.

### **Ninja Laser**

**Cause**: This error usually happens when **metal chips** from key cutting collect inside the **carriage**, leading to an electrical short.  
**Solution**:

1. **Remove Carriage Cover**: Take off the **front black carriage cover**.
2. **Clean the Carriage**: Use a **vacuum** to clear away any **metal chips** or particles.
3. **Persistent Issue**: If the problem continues, contact **Keyline Tech Support** for repair: [techsupport@keyline-usa.com](mailto:techsupport@keyline-usa.com).

### **Messenger**

For the **Messenger** machine, contact **Keyline Tech Support** for assistance: [techsupport@keyline-usa.com](mailto:techsupport@keyline-usa.com).

**Still Need Help?** Reach out to **[techsupport@keyline-usa.com](mailto:techsupport@keyline-usa.com)** for additional support.

 

 

 

 

 

 

 

 

 

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